Reference

How 399bet22 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use your account, how we store it, and who we share it with — covering everything from your bKash wallet details to your login activity.

Data collected only for account operationbKash, Nagad, Rocket wallet data handled securelyNo data sold to third partiesYou can request your data at any timeRetention limited to what the account requires

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Data We Gather and Why We Need It

399bet22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run that account: your name, contact details, and the mobile wallet identifiers you use for deposits and withdrawals — whether that is your bKash number, your Nagad account, or your Rocket mobile number.

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We also log device data, IP address and session activity to keep your account secure and to detect any unusual access patterns. Payment transaction records are retained for the period required to process disputes and verify wallet transfers. We do not collect data beyond what is
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necessary for these purposes. When you make a deposit or withdrawal through bKash, Nagad or Rocket, only the transaction reference and wallet number are stored — your wallet PIN and full financial credentials never pass through our systems. Your data is processed in connection with account
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management, fraud prevention and any legal obligation that applies to supported regions. Use of this platform depends on your local law and the eligible regions where the service operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a combination of technical controls and access policies to keep your account data safe. Session tokens expire after inactivity, OTP verification is required for new device logins, and payment details from bKash, Nagad and Rocket are never stored in plain text. We retain your data only for as long as your account is active or as required by applicable obligations in supported regions.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent.

Wallet Data Handling

Your bKash, Nagad or Rocket number is stored only as a transaction reference. We do not store PINs, OTPs or any credential that could access your mobile wallet directly.

Account Security

Every new device login triggers an OTP check to your registered mobile number. Suspicious session activity triggers an automatic lock that you clear through account verification.

Data Retention and Deletion

We delete or anonymise account data when it is no longer needed for account operation or dispute resolution. Submit a deletion request via live chat or email and we will confirm the outcome.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete information that is no longer needed, our support team handles these requests directly. You can reach us through any of the channels below. Include your registered mobile number or account email so we can locate your record and respond promptly.

Live Chat Start a live chat session from your account dashboard. Identify yourself with your registered mobile number and describe your data request clearly.

Email Support Send your privacy request to our support email address. Include your account details and the specific data action you are asking us to take.

Account Settings Some data preferences — such as marketing contact choices — can be adjusted directly inside your account settings without contacting support.

Frequently Asked Questions About This Policy

Here are the questions we hear most often about how your data is managed on this platform. If your question is not covered here, contact our support team through live chat or email.

We store your name, registered mobile number, email address, device identifiers and the wallet reference numbers linked to your bKash, Nagad or Rocket transactions. Nothing beyond what account operation requires.

We do not sell your data. We share it only with payment processors needed to complete your bKash, Nagad or Rocket transactions, and with any authority we are legally required to cooperate with in eligible regions.

Contact our support team via live chat or email with your registered mobile number. We will confirm the data held on your account and provide a copy within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will remove data that is no longer required for account operation, subject to any retention obligations in your eligible region.

Only the transaction reference and your wallet number are stored. Your wallet PIN, OTP and any authentication credential remain entirely within your mobile wallet app and never pass through our servers.

Yes. Go to your account settings and update your contact preferences, or ask our support team to remove you from marketing communications. Transactional account messages will still be sent as needed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Info399Bet22 Banking

How 399bet22 Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookie Use

Wallet Data Handling

Account Security

Data Retention and Deletion

Reach Us About Your Privacy Rights

Frequently Asked Questions About This Policy

01 What personal data does 399bet22 store when I create an account?

02 Does 399bet22 share my data with other companies?

03 How can I see the data that is held on my account?

04 Can I ask for my account data to be deleted?

05 How are my bKash and Nagad payment details kept safe?

06 Can I opt out of marketing messages sent to my registered number?

Privacy Policy

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